Help

Questions, answered

Everything about HM Bot, plans, payments and risk. Still stuck? Tap the chat button.

Is this really live data?

It is an Exness MT5 account running HM Bot 24/7 on our server. Balance, equity, open positions and every closed trade are pushed to this website automatically every second. Nothing is typed in by hand. Our showcase accounts run on Exness demo servers, so you can watch the engine work without anyone risking money.

How are the plan results calculated?

We run one live HM Bot on an Exness account (gold, XAUUSD). Each plan is shown starting at its own fund size (for example Starter at $100) and follows the live account's profit and loss, scaled to that plan's trading power. These plan figures are calculated from the live account; the unscaled account itself is on the Live page. Plans smaller than Gold (Starter, Silver) are shown as an estimate in proportion to their fund, because the bot never trades below 0.01 lot: a real account of that size can make or lose more than shown. Your own account's results appear in My Account after purchase.

Does the bot trade on weekends?

No. From Friday 12:00 PM (Pakistan time) the bot stops opening new trades. Open trades close at their normal target; once they are all closed it waits until the market opens on Monday at 3:00 AM. Every weekend a weekly report is saved, showing what the week started with, what it ended with and the profit or loss. See all past weeks on the Reports page.

Will I see my own profit and loss?

Yes. Once your bot is running, it reports your account's balance, equity, open trades and closed trades to your private My Account page. Only you can see it.

What is a cent account? Why "100,000 USC"?

HM Bot is built for Exness Standard Cent accounts, where the balance is shown in US cents: $1 = 100 USC. So 100,000 USC equals $1,000. We always show the dollar value next to it.

Can I change my MT5 account or plan?

Yes, from My Account. You can move your license to a new MT5 account (once every 24 hours) or switch to a smaller plan at any time. Your remaining days stay the same.

Where is my money held?

Always in your own broker account. HM Trading never has access to your funds or passwords. We only provide the software.

Is profit guaranteed?

No. No trading system can guarantee profit. Automated strategies can hold large positions during strong trends and losses can be significant. That is exactly why we show the live account, so you can judge the engine yourself.

Risk disclosure. Trading forex, gold and crypto CFDs on margin carries a high level of risk and may not be suitable for all investors. You could lose some or all of your deposit. Past or live performance is not a guarantee of future results. Only trade with money you can afford to lose.